The Challenge
For many residential developments, Build to Rent schemes and specialist housing providers, maintaining a consistent on-site maintenance presence is essential.
Traditionally, this has meant employing an in-house maintenance operative. Whilst this can work well, it often leaves organisations relying on one individual to manage a wide variety of maintenance tasks, some of which require specialist skills and qualifications.
When more technical issues arise, additional contractors often need to be sourced and managed separately, creating additional cost, administration and delays.
The DMT Facilities Solution
At DMT Facilities, we’ve developed a more flexible approach.
Rather than providing a single maintenance operative, we provide dedicated on-site support backed by a multi-disciplined team of engineers and specialists.
This model is currently used by organisations including Urban Bubble and the Royal Naval Benevolent Trust, allowing them to benefit from a regular maintenance presence whilst having access to specialist expertise whenever required.
Whether it’s a general maintenance task, plumbing issue, electrical fault or complex HVAC problem, we can deploy the right engineer for the job.
Why It Works
Our clients benefit from:
- A regular and reliable on-site maintenance presence.
- Access to specialist engineers when required.
- Reduced reliance on multiple contractors.
- Built-in holiday and sickness cover.
- Improved response times.
- Greater flexibility as site requirements change.
Most importantly, clients aren’t restricted by the skillset of a single individual. Instead, they gain access to an entire team of experienced maintenance professionals.
The Result
For organisations such as Urban Bubble and RNBT, this approach has created a more efficient and scalable maintenance solution.
Site teams have a trusted partner they can rely on, residents receive a quicker and more effective service, and specialist support is always available when needed.
Instead of managing multiple contractors or relying on one maintenance operative to cover every eventuality, our clients have access to a complete maintenance team through a single point of contact.
Could This Work For Your Organisation?
This service is particularly effective for:
- Build to Rent developments
- Residential portfolios
- Specialist housing providers
- Veteran housing organisations
- Retirement living communities
- Care and supported living environments
- Managing agents
At DMT Facilities, we believe the best maintenance solutions aren’t built around a single person. They’re built around having the right people, with the right skills, available when you need them.
